Support Phishing Scheme
We have been made aware of a Spear Phishing Scheme being directed at EROs and tax preparers filing individual tax returns.
Phone Alert Description
This scheme is committed by entities that represent themselves as Fastsupport.com or Onlyforsupport.com. They are contacting tax return preparers after they have identified which ERO the preparer uses to transmit returns.
The caller suggests the ERO needs to reinstall or correct problems with their software. The caller states they are working on behalf of the ERO and can help resolve the problem by having the tax return preparer connect to their website, get a passcode from them, and then give them access to the tax return preparer's computer. Once they have access to the computer, they take over tax return preparer accounts.
Please DO NOT release information to callers whom you do not recognize as your preparer.
Email Alert Description
A similar phishing scheme is being carried out through emails. Phishing emails may appear to be sent from a tax software company. The software company logo may appear in the emial and the emal typically asks that the recipient reply with personal details about their tax return or click on links. For example, the email may read:
We are currently upgrading our system for security reasons, kindly Re-confirm the details below by replying this email in order to avoid de-activation of your account.
The email proceeds to ask for the EFIN, or other sensitive numbers which are not solicited from you via email. Do not be duped into releasing this information.
If you or your client receives an email of this type, you should DELETE it immediately, DO NOT CLICK ON ANY LINKS and DO NOT REPLY.
The security of our client's information is a primary objective!
Currently open Monday through Friday 9:00 AM tto 3:00 PM